Thursday, October 31, 2019

The Profession of Arms Research Paper Example | Topics and Well Written Essays - 1250 words

The Profession of Arms - Research Paper Example This work employs the ethical processing model to examine the ethical issues facing the modern US military after a decade in persistent wars. In this regard, this paper critically evaluates some three fundamental aspects of the contemporary US military: professionalism, culture, and ethics in the US military. In the analysis, it compares military professionalism with civil professionalism, points out the differences, justify military actions, and points to the direction military professionalism should take. Military culture is also discussed in lengths in addition to being compared with military climate. In evaluating ethics, this paper illustrates possible platforms and avenues of achieving virtues behaviors among individual soldiers in the US military. Finally, this work comes up with a compelling conclusion in which dialogue in light of the discussion presented in this paper is pointed to as solution to ethical issues facing the US military. This paper builds a convincing professi on of arms in the US after a decade in war. INTRODUCTION After close to a decade in war, the performance of soldiers and leaders in the United States Army has continued to be magnificent. While some critical skills have eroded along the way, the US Army is different from what it was in 2001, and continues to be an Army in transition—learning, always seeking to meet the needs of the American People. As a profession—a profession of arms—it is appropriate for the army to examine itself particularly at these times of transition to ensure that that it appreciates and lives up to the principles that define a profession. This can be achieved by understanding three critical ethical issues; what it implies for the army to be a profession of arms; the meaning of an individual being a professional soldier; and an examination of how individual professionals and the army as a profession is working to meet these aspirations after a decade in war (Casey, 2009). THE ARMY AS A P ROFESSION After years of study and practice, the military, like any other profession, should be able to produce uniquely expert work—away from routine or a repetition. In exercise of military professionalism, the military, just like the sick need a cure from the medics, should be able to provide security to the defenseless. In so doing, effectiveness, rather than pure efficacy, should be the defining factor. In this light, one of the ethical issues that face the US military is the continuous development of expertise and the subsequent utilization of that expertise in the best interest of the society only. The security that the American society cannot provide for itself, and without which it cannot survive, the military should provide. In so doing however, the military should employ its expertise only in accordance to the values held by the Nation (Dempsey, 2010). One of the factors that underline the existence of the army is the applications of lethal force. Unlike other prof essions, the weapons and operations of a soldier are lethal, and individual soldiers must be ready to kill and die in response to the needs of a republic. However, the US Army aspect of professionalism has waned over the years, depicting itself more as an occupation than a profession (Casey, 2009). In particular, the US military has gone professional during expansion and later phases of war while it turns ‘occupational’ during contraction and after wars. A good illustration to this aspect is the post-World War 2 in Korea and post-Vietnam. The coming to being of an all-volunteer force in 1971 and the subsequent rebuilding of the Army NCO Corps Post-Vietnam did not end this trend. This was followed by more professionalism during Desert Storm and more of managerial aspects over the next decade. Today, after close to a decade in war, the US army exhibits more traits of a professional outfit as opposed to the institutional side of the army. However, in the contemporary globa l era of persistent conflict, the professional

Tuesday, October 29, 2019

Book Theif by Markus Zusak Essay Example for Free

Book Theif by Markus Zusak Essay Most good novels allow the reader to walk a mile in someone else’s shoes. Through language, characterisation and relationships the author is able to illustrate significant social issues. The Book Thief by Markus Zusak is a tremendously powerful book which captures key significant social issues of the power of words in Nazi Germany; Hitler’s manipulation of words and how people can find comfort in literature, as well as a means of escape. In the ‘Book Thief’, Zusak constantly emphasises the remarkable power and impact words have in relation to the corrupt world of World War Two. Through the use of descriptive language he is able to broaden the readers understanding of Hitler’s abuse of power by manipulating words and propaganda on the German people. Emotions of empathy are evoked when Liesel realizes that Hitler is the reason for her misery; adding to the loss of her childhood innocence. She comes to realize that Hitler is responsible for the war, her brother’s death, mothers suffering and why Max is sent to a concentration camp. â€Å"The words were thrown at the steps and Liesel could feel the slush of anger, stirring hotly in her stomach. ‘ I hate the fuhrer,’ she said. I hate him. † Zusak uses a metaphor, linked with imagery, dialogue and short sentences while at the same time reflecting emotive language to make me realise the importance of the power of words. Words are a powerful persuasive weapon of Hitler’s, and both Liesel, and I come to realise that, ‘without words the Fuhrer was nothing. ’ In this way Zusak has used Hitler’s manipulation of words to not only highlight the power of words in the ‘Book Thief’, but in our real world. Throughout Liesel’s journey Zusak clearly illustrates her growing understanding of Hitler’s manipulation of the power of words. And that he also proves that the power of words can be appreciated, while acting as a means of escape from the living reality, of war. Literature becomes Liesel’s sanity and without it she’d be far lost in the Nazi Germany Regime. So out of pure vengeance and anger, she rebels against Hitler by stealing books, while furthermore satisfying her hunger for reading. â€Å"She could smell the pages. She could almost taste the words as they stacked up around her. † This thus points out Liesel’s relationship and deep connection she shares with literature, by using a metaphor. Everyone needs to escape reality for a little while, to find beauty in the darkest hours, to keep their sanity, to survive. For Hans it is his accordion, Death’s is the colours, and for Max it is telling his story via art and literature. Yet of course Liesel too needs an escape, and she is able to find this from words and literature. By finding an escape route, Liesel’s knowledge of the power of words endures to build, and expand as she is able to appreciate literature. Liesel’s journey of escaping the horror delivers not only beauty and a hope to survive but allows her to find comfort through literature. I find this rather ironic, that she is able to bring comfort to her-self and others from literature, when before words only served her misery. â€Å"She couldn’t tell exactly where the words came from. What mattered was that they reached her. They arrived and kneeled next to the bed. † Zusak brings to attention; the idea of that literature is capable of accomplishing and bringing comfort to Liesel by using personification and imagery. But then again, within reading Liesel is not just able to comfort herself but can soothe others by understanding the true capacity words have, in relation that they can cause both pain and happiness. †¦But at least they were distracted now, by the girl with the book. † Through language and the overall use of irony, Zusak reinforces Liesel’s strong connection with literature, while engaging myself, the reader into the deeper meanings of the written text; that in means can provide comfort and an escape. By the author allowing the reader to, ‘walk a mile in someone else’s shoes’ social issues are evidently propounded. Markus Zusak has successfully demonstrated the significant social issues of, Hitler’s manipulation and abuse of power through words, and the appreciation of literature by providing escape and comfort in the Book Thief.

Sunday, October 27, 2019

John Lockes Philosophy Of Education Philosophy Essay

John Lockes Philosophy Of Education Philosophy Essay All the objects of the understanding are described as ideas, and ideas are spoken of as being in the mind. Lockes first problem, therefore, is to trace the origin and history of ideas, and the way in which the understanding operates upon them, in order that he may be able to see what knowledge is and how far it reaches. In the first book of the Essay, on the subject of innate ideas, Locke points to the variety of human experience, and to the difficulty of forming general and abstract ideas, and he ridicules the view that any such ideas can be antecedent to experience. All the parts of our knowledge, he insists, have the same rank and the same history regarding their origin in experience. All our ideas, he says, come from experience. The mind has no innate ideas, but it has innate faculties: it perceives, remembers, and combines the ideas that come to it from without; it also desires, deliberates, and wills; and these mental activities are themselves the source of a new class of ideas. Experience is therefore twofold. Our observation may be employed either about external sensible objects, or about the internal operations of our minds. The former is the source of most of the ideas which we have, and, as it depends wholly upon our senses, is called sensation. John Locke was a great education on several counts. In an immediate sense he was himself a practitioner and publicist of good education. This writing assignment is concerned with his biography, his philosophy of education, his advice to parents on the upbringing of their children, his philosophy of curriculum. Biography Lockes father, who was also named John Locke, was a country lawyer and clerk to the Justices of the Peace in Chew Magna, who had served as a captain of cavalry for the Parliamentarian forces during the early part of the English Civil War. His mother, Agnes Keene, was a tanners daughter and reputed to be very beautiful. Both parents were Puritans. Locke was born on 29 August 1632, in a small thatched cottage by the church in Wrington, Somerset, about twelve miles from Bristol. He was baptized the same day. In 1647, Locke was sent to the prestigious Westminster School in London under the sponsorship of Alexander Popham, a member of Parliament and former commander of the younger Lockes father. After completing his studies there, he was admitted to Christ Church, Oxford. Locke was awarded a bachelors degree in 1656 and a masters degree in 1658. He obtained a bachelor of medicine in 1674, having studied medicine extensively during his time at Oxford and worked with such noted scientists and thinkers as Robert Boyle, Thomas Willis, Robert Hooke and Richard Lower. Locke fled to the Netherlands in 1683, under strong suspicion of involvement in the Rye House Plot, although there is little evidence to suggest that he was directly involved in the scheme. In the Netherlands, Locke had time to return to his writing, spending a great deal of time re-working the Essay and composing the Letter on Toleration. Locke did not return home until after the Glorious Revolution. Locke accompanied William of Oranges wife back to England in 1688. The bulk of Lockes publishing took place upon his return from exile   his aforementioned Essay Concerning Human Understanding, the Two Treatises of Civil Government and A Letter Concerning Toleration all appearing in quick succession. He died in 28 October 1704, and is buried in the churchyard of the village of High Laver east of Harlow in Essex, where he had lived in the household of Sir Francis Masham since 1691. Locke never married nor had children. Philosophy of Education Although the Thoughts was most immediately concerned with education, by far the most important of Lockes writings, and one which had great significance for education, was the Essay concerning human understanding. Locke abandoned the attempt to make two unlike things influence each other. He begins his thinking with the thesis that the mind is a sort of blank tablet upon which the world of matter writes by means of sensations. This mind does not have innate or inborn ideas, but it does have the power to arrange impressions in such a way as to produce a consistent system of thoughts. Mind and body, for Locke, exist as real things, but they interact. Bodies act upon the mind and produce sensations. Ideas or perceptions of some of qualities of external objects are accurate copies of qualities that actually reside in the objects, Locke said. This is what he means. Think of a basketball. It has a certain size, shape, and weight, and when we look at and handle the ball, our sensory apparatus provides us with accurate pictures or images or ideas or perceptions of these primary qualities, as Locke called them. Lockes theory: According to Locke, when we say, we are looking at an external object, what we are really doing is attending to the perceptions or ideas of the object in our mind. Some of these perceptions, such as those of a basketballs size and shape, accurately represent qualities in the object itself. Other perceptions, such as those of the basketballs color do not represent anything in the object. Lockes purpose was to examine the nature and extent of human knowledge and the degree of assent should be given to any proposition. Lockes alternative image of the mind as a white paper void of all characters (Essay, 2.1.2) has often been interpreted as meaning that all human beings start as equals. Locke did not believe this; on the contrary, he was conscious that the differing personalities and mental and physical capacities of individuals were to some extent a product of nature rather of nature. How was knowledge acquired? How might men come to universal agreement? To this I answer, in one word, from experience (Essay, 2.1.2). But experience itself, gained via the senses, was not sufficient of itself for knowledge. That also required the active agency of mind upon such experience. Follow a child from its birth and observe the alterations that time makes, and you should find, as the mind by the senses comes more and more to be furnished with ideas, it comes to be more and more awake; thinks more, the more it has matter to think upon. After some time it begins to know the objects, which being most familiar with it, have made lasting impressions. Thus it comes, by degrees, to know the persons it daily converses with, and distinguishes them from strangers; which are instances and effects of its coming to retain and distinguish the ideas the senses convey to it (Essay, 2.1.22). The senses at first let in particular ideas, and furnish this yet empty cabinet and the mind by degrees growing familiar with some of them, they are lodged in the memory, and names got to them. Afterwards the mind, proceeding further, abstracts them, and by degree learns the use of general names. In this manner the mind comes to be furnished with ideas and language, the materials about which to exercise its discursive faculty. And the use of reason becomes daily more visible, as these materials that give it employment increase (Essay, 1.2.15). It must be admitted that Lockes derivation of all ideas ultimately from experience is not without its difficulties. Though, for Locke, experience embraced both sensation and reflection, clearly there are substantial qualitative differences between the simple sensations of infants, and the complex and abstract reflections of the mature adult mind. One way of attempting to resolve such difficulties is to recognize that Locke envisaged ideas of different types. Parents and children His medical knowledge contributed to a concern for the physical, as well as the mental and spiritual, well-being of children. He was not only a founder of empirical thought, with all that meant for ways of learning, but he also may be counted as a pioneer of scientific psychology. He believed in the importance of observing children, and of tailoring education to their needs and capacities. Thus his views on plenty of open air, exercise and sleep; plain diet, no wine or strong drink, and very little or no physick (Thoughts, s.30) would command general support today, though his advice on toughening the feet by wearing thin or leaky shoes so that gentlemans sons might acquire the ability, if necessary, to go barefoot as the poor do, might seem to be somewhat harsh. (Thought, s. 8). Food for children, according to Locke, should be plain and wholesome, with sugar salt and spices used sparingly. From the body Locke turned to the mind. He believe that parents should personally exercise firm and close authority over their children from an early age, with a view to relaxing this as they grow older. Fear and awe ought to give you the first power over their minds, and love and friendship in riper years to hold it (Thoughts, s.42). Locke criticized the over-indulgence of little children, and abhorred obstinate crying on their part, but had little use of any form of physical chastisement. He advised parents and tutors to their children and to note their dispositions and dislikes: for a child will learn three time as much when he is in tune, as he will with double the time and pains, when he goes awkwardly, or is dragged unwillingly to it (Thoughts, s.74). Toys should be simple and sturdy, possible fashioned by the children themselves, rather than expensive and fragile. The curriculum Locke had an overall view of the curriculum which was coupled with teaching methods. He believed in starting with the plain and simple, and of building, as far as possible, upon childrens existing knowledge, of emphasizing the interconnections and coherence of subjects. Children should be taught to read at the earliest possible age-as soon as they can talk. But the learning should not be irksome; on the contrary, Locke believed that it would be better to lose a whole year rather than to give a child an aversion to learning at this early stage. Locke commented upon how much energy, practice and repetition children happily put into play, and therefore suggested dice and play-things with the letters on them, to teach children the alphabet by playing (Thoughts, s.148). From letters they should proceed to syllables and then to easy and pleasant books, such as Aesops Fables, preferably in an edition which included pictures. Locke advocated the use of pictures of animals with the printed names to them (Thoughts, s.156). In recognition of the difficulties inherent in such essential learning as The Lords Prayer, Creeds and Ten Commandments, Locke recommended that these should be learned not from the printed word but orally and by heart. Locke warned against the use of the Bible as a reading book for children, a most common practice in this day, for what pleasure or encouragement can it be to a child to exercise himself in reading those parts of a book, where he understands nothing? (Thoughts, s. 158). Writing should begin with correct holding of the pen and the copying of large letters from a sheet. Writing would lead naturally to drawing, with due attention to perspective, a most useful skill for those who would engage in travel, so that buildings, machines and other interesting phenomena might be quickly sketched. Locke believed that a good drawing was more useful in conveying an idea to the mind than several pages of written description. Locke also urged the value of shorthand for the purpose of making quick notes. Other subjects which Locke commended for a gentlemans son included geography, arithmetic, astronomy, geometry, chronology, and history, and generally in that order. Lockes influence on contemporary education in Cambodia As we have known that John Locke is a great philosopher so his philosophies influences other countries include Cambodia as well. His education that influences on contemporary in Cambodia is that nowadays in Cambodia kindergarten we use John Lockes education such as: we include pictures and fables to teach students. In these stages, teachers teach students by describing and explaining that why Locke recommended. But what we concern is that some Cambodian teachers usually teach students what they have without giving time to students to practice or do the experiment. Moreover, students themselves rarely use their sensations correctly to know the facts. They usually believe that their teachers teach them. It means that what their teachers teach them they just require knowledge from their teachers. These points we should change the bad habit. So teachers have to teach students to use the senses how to acquire knowledge because Locke said that our knowledge comes from experience through se nsation. On the other hand, some students are poor they cannot eat healthy food so that why it is a little bit different from what Locke has recommended. Locke purpose is that he wants children to eat healthy food so when children have strong health they will study more effective. Conclusion In conclusion, Lockes philosophy is very good because he wants all people to know the facts by using experience through sensations. As we have known, something around us is abstract therefore we need to find the truth and reality. As Locke has mentioned above education is very important for all people. So, not only people in other countries but also people in Cambodia parents have to send their children to study at schools. It is a good reason that children are easy to acquire knowledge when they are children because in this stage John Locke held that at birth the human mind is a blank slate, empty ideas. In contrast, if parents don not send them to study it means that their children will be poor at knowledge. At last, Locke said that the goal of education is the welfare and prosperity of the nation- Locke conceived the nations welfare and prosperity in terms of the personal happiness and social usefulness of its citizens.

Friday, October 25, 2019

Response to Article College is a Waste of Time and Money Essay

The key and initial forces/factors that help children receive a good education are parents’ support, the child’s confidence, and the drive to learn. In The Joy of Reading and Writing: Superman and Me, Sherman Alexie demonstrates each characteristic, strives through obstacles and shines through it all. According to therapist, Anna Robinson, the first and key factor in children receiving a good education is parents’ support. Anna discovers that when children come into her office, one key initial common thing the children posse is lack of hearing their parents encourage what they are doing and not pushing them enough. For example, in The Joy of Reading and Writing: Superman and Me, Alexie’s dad doesn’t say anything but encourages Alexie with by collecting books from everywhere. Alexie taught himself how to read first by â€Å"reading† Superman comic books. Now the word reading has parentheses around it because Alexie looks at the pictures and assumes what Superman is doing and saying. â€Å"I look at the narrative above the picture. I cannot read the words†¦.. Aloud, I pretend to re...

Thursday, October 24, 2019

kingdom of matthias Essay

Starting in the early 1600’s English settlers began migrating to the Americas in search for liberty and the right to govern themselves in what they deemed a Christian manner. Thomas Morton, was one of the first to write about the Indians of New England. He condemned their religious beliefs claiming it was similar to devil like worship. (VOF,4) The Native Americans were seen to be living a much happier life even without religion, law and a king. This daunted Christian and they did not understand how this could be. It’s written that they claim their prosperity was full of evil and they would lead a happier life once bought to Christianity.(VOF,6) I feel this is the last America sees of true religious freedom. In reality, religious liberty existed in very few parts of the Atlantic world in during this time period. Most nations outlawed religious groups that rulers deems dangerous or disruptive. Among all the colonies, one that demonstrated religious freedom in a higher sen se would be Maryland. Cecilius Calvert was a Catholic who wished to demonstrate that Protestants and Catholics could live in peace, something that was not seen in Europe. In 1649 Maryland established an Act Concerning Religion, which introduced religious tolerance, saying that anyone who troubled a Christian due to their religion would be punished.(VOF,27) I feel this allowed others to safely demonstrate â€Å"religious freedom†, but this is just one state among the colonies. During this time it was rare to have this type of true freedom. Like many settlers, the puritans came to American in search of liberty, and to govern themselves in what they deemed a Christian manner.(VOF,29) This is where Religious freedom loses the sense of freedom, because the puritans created their own definition of the word freedom. John Winthrop explains that freedom to them meant obedience to God’s laws and the law of rulers such as himself.(VOF,29-30) Basically you can see that they are imposing their moral stan dards on society as a whole, denying anyone other than themselves of true religious freedom. Unlike what Maryland was trying to implement, this colony believed in follow their religion, or be punished, much like a wide array of colonies. A prime example of this would be the trial of Anne Hutchison in 1637. Hutchison was accused of expressing opinions that did not match up to those in authority.(VOF,33) The trial gives examples of how if you stray against what the government deems Gods word, then you would be punished. Hutchison argues that she is reciting what she believes God told  her is his word, and Governor John Winthrop, one of her accusers, argues that this is another religion and its punishable. (VOF,35-39) Because Hutchison followed her own beliefs she is banished from their society, clearly being stripped of her natural right of religious freedom. Based on examples like this, what religious freedom really meant was, â€Å"do as I say or be punished†. You can see this start to shift as time goes on, you can see people start to realize the damage this is putting on society and settlers, such as Roger Williams, begin to branch out and start new movement. Williams founded Providence, Rhode Island, and then came to publish a letter claiming that no one should be forced to follow any particular religious belief, but they should still obey the government in charge of civil matters. (VOF,40) This is what religious freedom should have been from the beginning.

Tuesday, October 22, 2019

Nestle Group

Management On Nestle International Ltd MGT: 141 Principal of management Prepared For: Afrins farid Assistant Professor Faculty, Business Administration Prepaid By: Km Iftakharul huq| 12310527| Nusrat jahan| 12310305| Estiaq hasan| 12310312| Israt sharmin| 12310217| Farzana sultana| 12310219| Rakib hasan| 12310532| University of Information Technology & Science (UITS) Contents December, 12, 2012 To, Afrins farid Assistant Professor Faculty, Business Administration University Of Information Technology & ScienceSubject: Submission of a report. Dear Madam, With due regards and respect we state that we are very thankful to you as you assigned us this report on ‘’Management in Nestle International Ltd’’. it is a great opportunity for us to acquire the theoretical & practical knowledge about five functions of management in Nestle International Ltd which is a reputed multinational organization . we have tried our best to gather what we believe to be The most comple te information available. Sincerely THE MANAGER 2. HistoryNestle – the world's largest food group, not only in terms of its sales but also in terms of its product range and its geographical presence: Nestle covers nearly every field of nutrition: infant formula, milk products, chocolate and confectionery, instant coffee, ice-cream, culinary products, frozen ready-made meals, mineral water etc. We are also a major producer of pet food. In most of these product groups and in most markets, Nestle is the leader or at least a strong number two. We are a very focused Company, with more than 94 percent of the sales coming from the food and beverage sector.Nestle is present around the globe, on all continents, with around 230,000 people working in more in an 84 countries with 466 factories and with sales representatives in at least another 70 countries. Many of our brand names are familiar to you: Nescafe, Nido, Maggi, Polo, Smartest, Milo, Perrier, Friskies, KitKat, Crunch†¦. S ome of our products have broken records: 3,000 cups of Nescafe are consumed every second. and KitKat merited an entry in the Guinness Book of World Records as the world's best-selling chocolate bar with 418 KitKat fingers eaten every second around the world!Nestle management provided their employees functionally with good environment, they also influences their employees various facilities like Healthy Salaries, increments. We are acquired more experience to research and analysis this report, that help us future job performance. We create this by Microsoft office 2007. Finally, we thanked those people who are help through valuable information of as. Also thanks our honorable Teacher Afrins farid for her guideline 2. 1Background of the Report: Management is a phenomenon.It is a very popular and widely used term. All organization are involved in management because it helps and directs the various efforts towards a definite purpose. We are student of BBA program, our principal of manag ement Afrins Farid Assigned as to prepare a report on ’Management in Nestle International Ltd’’. We have made a survey for required information in Nestle official site in net. We have selected our topics as ’Management in Nestle International Ltd’’. We have prepared our report on December 07, 2012 which will be submitted by December 12, 2012. . 1. 2Objective: The report aims to provide information on suggest more valuable information a report on ‘Management on Nestle International Ltd’. The objective of Nestle is to gain more market share and become the global market leader in the Food and Nutrition industry. The company has to experience a hardship in order to sustain that position especially to stay ahead of Cadbury. It is because that Cadbury is being acquired by Kraft food which is the world leader in the chocolate business.Nestle's business objective, and that of management and employees at all levels, is to manufacture and market the Company’s products in such a way as to create value that can be sustained over the long term for shareholders, employees, consumers, business partners and the large number of national economies in which Nestle operates; 1. 2 Management. Objectives: The report aims to provide 3Primary employee motivated effected by the Nestle International Ltd though information on suggest more valuable information to how the 1. 2. 1Scope of the study:There is a certain boundary to cover this report. Our particular report only covers on how the ‘Management on Nestle International Ltd’. we mainly focus five function of business ; managerial skills. 1. 2. 2. Limitation of the study: We are lucky enough to get change to prepare a report on ‘Management on Nestle International Ltd’. We tried heart ; soul to purpose a well-informed a report. But unfortunates we faced some difficulties’ when preparing this report. We tried to overcome the difficulties. In spite of trying our level best some difficulties that hamper our schedule report work.The employee of regional office of Bangladesh was too busy of their work. For this, they did not sufficient time to fulfill our queries and some of them neglected us to support. 1. 2. 3. Difficulty in collecting data: Many employers of the organization were not well known about all information that we asked them. Many of them also hesitated to answer the questions. These things humped the information collection. 1. INTRODUCTION Nestle with headquarters in Vevey, Switzerland was founded in 1866 by Henri Nestle and is today the world's leading nutrition, health and wellness  Company.Sales for 2007 were CHF 107. 6 ban, with a net profit of CHF  10. 6 bn. We employ around 276  050 people and have factories or operations in almost every country in the world. The Company's strategy is guided by several fundamental principles. Nestle's existing products grow through innovation and renovation while m aintaining a balance in geographic activities and product lines. Long-term potential is never sacrificed for short-term performance. The Company's priority is to bring the best and most relevant products to people, wherever they are, whatever their needs, throughout their lives.The Nestle Addresses navigation at the top of this page will give you access to Nestle offices and websites around the world. We demonstrate through our way of doing business in all the countries where we are present a deep understanding of the local nature of nutrition, health and wellness; we know that there is no one single product for everyone – our products are tailored to suit tastes and habits wherever you are. 1. 1Nestle at a glance: Nestle S. A. Industry Food processing Founded Anglo-Swiss Condensed Milk Company (1866) Ferine Lactee Henri Nestle (1867)Nestle and Anglo-Swiss Condensed Milk Company (1905) Founder(s) Henri Nestle, Charles Page, George Page * Henri Nestle endowed his company with the symbol derived from his name. His family coat of arms, the nest with a mother bird * protecting her young, became the Company's logo and a symbol of the Company's care * and attitude to life-long nutrition. The Nestle nest represents the nourishment, security and sense of family that are so essential to life. * Headquarters Vevey, Switzerland * Area served Worldwide * Key people Peter Brabeck-Letmathe (Chairman)Paul Bulcke (CEO) * Products Baby food, coffee, dairy products, breakfast cereals, confectionery, bottled water, ice cream, pet foods) * Revenue CHF 83. 64  billion (2011) * Operating income CHF 12. 53  billion (2011) * Profit CHF 9. 487  billion (2011) * Total assets CHF 114. 09  billion (2011) * Total equity CHF 58. 27  billion (2011) * Employees 328,000 (2012) * Website www. nestle. com 1. 1. 2 KEY DATES 1866|   | Foundation of Anglo-Swiss Condensed Milk Co. | 1867|   | Henry Nestle's Infant cereal developed| 1905|   | Nestle and Anglo Swiss Condensed M ilk Co. new name after merger)| 1929|   | Merger with Peter, Cailler, Kohler Chocolats Suisses S. A. | 1934|   | Launch of Milo| 1938|   | Launch of Nescafe| 1947|   | Nestle Alimentana S. A. (New name after merger with Maggi)| 1948|   | Launch of Nestea and Nesquik| 1969|   | Vittel (initially equity interest only)| 1971|   | Merger with Ursina-Franck| 1973|   | Stouffer (with Lean Cuisine)| 1974|   | L'Oreal (associate)| 1977|   | Nestle S. A. (new company name)| |   | Alcon (2002: partial IPO)| | | | 1981|   | Galderma (joint venture with L’Oreal)| 1985|   | Carnation (with Coffee Mate and Friskies)| 986|   | Creation of Nestle Nespresso S. A. | 1988|   | Buitoni-Perugina, Rowntree (with Kit Kat)| 1990|   | Cereal Partners Worldwide (joint venture with General Mills)| 1991|   | Beverage Partners Worldwide (joint venture with Coca-Cola)| 1992|   | Perrier (with Poland Spring)| 1993|   | Creation of Nestle Sources Internationals (2002: N estle Waters)| 1997|   | Creation of Nutrition Strategic Business Division (2006: Nestle Nutrition)| 1998|   | San Pellegrino and Spillers Pet foods| |   | Launch of Nestle Pure Life | 2000|   | Power Bar| 2001|   | Ralston Purina| 2002|   | Scholler and Chef America|   | Dairy Partners Americas (joint venture with Fonterra)|   |   | Laboratories inneov (joint venture with L’Oreal)| 2003|   | Move pick and Dreyer's| 2005|   | Wagner, Proteika and Musashi| 2006|   | Acquisition of Uncle Toby’s and Jenny Craig. Creation of Foodservices Strategic Business Division|   |   | Lactalis Nestle Produits Frais (associate)| |   | Jenny Craig, Uncle Toby’s and Delta Ice Cream| 2007|   | Acquisition of Novartis Medical Nutrition, Gerber and Henniez. |   |   | Re-launch of Foodservices as Nestle Professional. |   |   | Partnership with luxury chocolate maker Pierre Marcolini. 1. 1. 3 Vision Beyond sound nutrition, the future of foods wi ll increasingly be driven by science. Nestle scientists are looking ahead to the foods of the future. Nestle  R&D  is translating nutrition and food science in two ways: * From consumer needs into research priorities * From emerging science into consumer benefits, and services. The vision of Nestle  R&D  is long term. 1. 1. 4 Mission At Nestle, we believe that research can help us to make better food, so that people live better life. Good food is the primary source of good health, so we are trying to make good food.To provide fresh and pure products to the customers, we introduced (SHE) Safety, Health and environment policy to protect health of our employs and keep clean our surrounding environment. 3. Senior Management: The executive board, a distinct entity from the board of directors, includes: * Peter Brabeck-Letmathe, Chairman of the Board of Directors, Nestle S. A. * Paul Buckle, Chief Executive Officer, Nestle S. A. * Werner Bauer, Executive Vice President, Nestle S. A. , Chief Technology Officer, Head of Innovation, Technology, Research & Development * Friz van Dijk, Executive Vice President, Nestle S.A. Asia, Oceania, Africa, Middle East * Chris Johnson, Executive Vice President, Nestle S. A. United States of America, Canada, Latin America, Caribbean * Jose Lopez, Executive Vice President, Nestle S. A. Operations, GLOBE * John J. Harris, Executive Vice President, Nestle S. A. Chairman & CEO of Nestle Waters * Nandu Nandkishore, Executive Vice President, Nestle S. A. CEO of Nestle Nutrition * James Singh, Executive Vice President, Nestle S. A. Finance and Control, Legal, IP, Tax, Global Nestle Business Services * Laurent Freixe, Executive Vice President, Nestle S. A. Europe * PetraeaHeynike, Executive Vice President, Nestle S. A. Strategic Business Units, Marketing, Sales and Nespresso * Marc Caira, Deputy Executive Vice President, Nestle S. A. Head of Nestle Professional Strategic Business Division * Jean-Marc Duvoisin, Deputy Executive Vice P resident Nestle S. A. Head of Human Resources and Centre Administration * David P. Frick, Senior Vice President and ex officio Member of the Executive Board Brazil headquarters in Brooklin Novo, Sao Paulo According to a 2006 global survey of online consumers by the Reputation Institute, Nestle has a reputation score of 70. 4 on a scale of 1–100. . 1. Management of Nestle Management of Nestle believes in an open door policy and highly discourages bureaucracy in the operational process. The Organization offers an international and multicultural working climate which is conducive to creativity, innovation and the development of personality, and which gives new employees responsibility at an early stage of their career, and opportunities of fast development of high performers. Nestle is a human company where people are the most important asset and where they can develop their personality and skills to their own and their families' satisfaction.Nestle offers a competitive compensa tion package and social benefits in line with Nestle's commitment to high standards. In addition, the organization offers progressive development through on-going training throughout your career. Training possibilities are available to all staff. Nestle recently introduced e-learning in Bangladesh, a web-based programmed for self development. When joining Nestle, your training is not over – it is only just the beginning Management is defined as the process of setting and achieving goals through the execution of 5 basic management functions that utilize human, financial and material resources. Efficiently means using resources optimally / best possible use * Effectively means getting the things done/making right decision and implementation 4. PLANNING Planning of Nestle: Planning: Deciding what needs to happen in the future (today, next week, next month, next year, over the next five years, etc. ) and generating plans for action. * Decision Making and the Planning Process Stra tegic goals Strategic plans Tactical goals Operational goals Operational plans The organization’s mission The Environmental Context †¢ Purpose †¢ Premises †¢ Values †¢ Directions Tactical plansKinds of organization plan * Strategic Plans * A general plan outlining resource allocation, priorities, and action steps to achieve strategic goals. The plans are set by and for top management. * Tactical Plans * A plan aimed at achieving the tactical goals set by and for middle management. * Operational Plans * Plans that have a short-term focus. These plans are set by and for lower-level managers. 4. 1. 1 Time frame for planning * The Time Dimension of Planning * Is based on the principle of commitment. Planning must provide sufficient time to fulfill the managerial commitments involved. Long-range Plans * Cover present and future strategic issues; normally extend beyond five years in the future. * Intermediate Plans * Usually cover from 1 to 5 years and parallel tactical plans. * Are the principal focuses of organizational planning efforts. * Short-range Plans * Have a time frame of one year or less. * include action plans and reaction (contingency) plan 4. 1. 2Planning Staff * Planning staff personnel gather information, coordinate planning activities, and take a broader view than individual managers. * Planning Task Force * Created when the organization wants special circumstance addressed. * Board of Directors * Establishes corporate mission and strategy. May engage in strategic planning * Chief Executive Officer * Usually serves as president or chair of the board of directors. Has a major role in the planning process and implements the strategy 4. 1. 3. B arrier to goal setting and planning: 4. 1. 4Policies and strategies in the planning process * They give mid and lower-level managers a good idea of the future plans for each department in an organization. * A framework is created whereby plans and decisions are made. Mid and lower-leve l management may add their own plans to the business's strategies.. Organizing: (Implementation)pattern of relationships among workers, making optimum use of the resources required to enable the successful carrying out of plans. Nestle has a Board of Directors, led by our Chairman Peter Brabeck-Letmathe, who was the former Nestle CEO. There are 14 members of the Board of Directors. Full details of each member and the committees that they operate within can be found in our Board of Directors section. The day to day management of the Nestle business is taken care of by our Executive Board members.The 13 designated Board Members manage diverse parts of the global business and a full curriculum vital of each member can be found in the Executive Board section. In addition to how our managers carry out their work as leaders, Nestle pragmatically implements The following organizational principles: †¢ Being as decentralized as possible to optimally respond to the needs of consumers, wi thin the framework defined by our fundamental policies, strategic directions and operational efficiencies †¢ Ensuring collaboration of all Nestle businesses and compliance with Nestle principles, policies And standards (Nestle in the Market approach) Building and maintaining a structure which assures operational speed, with a strong focus on results and removing unnecessary obstacles. †¢ Establishing flat and flexible organizations with minimal levels of management and broad spans of control, which also enable people development. †¢ Setting a shared vision and common goals to leverage the strength of people and organizational alignment. †¢ Defining clear levels of responsibility. Teamwork does not affect the manager’s duty towards his/her people and business results . A team must always have a leader who assumes full responsibility 4. 2. 1.A Mutual commitment: Living up to the Nestle Management and Leadership Principles is a commitment and a responsibility for everyone in our Company. To be effective, engaging and inspiring, all Nestle people must â€Å"walk the talk† and lead by example in their daily work; in this context, actions speak louder than words. Therefore, at Nestle, in addition to professional skills – and regardless of origin, nationality, religion, race, gender, sexual orientation and age – the capacity and willingness to live up to these principles are the key criteria’s for progressing within the organization 5. Staffing:Job analysis, recruitment and hiring for appropriate jobs. Staffing involves: -Manpower planning -Recruitment selection ; placement -training ; development 5. 1. Training: Process of altering employee behavior ; attitudes in a way that increases the probability of goal attainment * The most common topics covered in cultural training include: Social| history | Politics| Business| customs| Economics| | | | | Training and development is the field which is concerned with organ izational activity aimed at bettering the performance of individuals and groups in organizational  settings.It has been known by several names, including  employee development,  human resource development, and  learning and development. Major types of cross-cultural training programs Environmental Briefings Cultural Orientation Language Training Cultural Assimilators Sensitivity Training Field Experience Orientation ; Training Programs at Nestle Formal Orientation Local Training International Training Literacy Training Nestle Apprenticeship ProgramInternational Training Nestle’s success in growing local companies in each country has been highly influenced by the functioning of its international Training Centre, Switzerland. International Training: Classes are carefully composed to include people with a range of geographic and functional backgrounds. Typically a class contains 15–20 nationalities. The Centre delivers some 70 courses. Attended by about 1700 manag ers each year from over 80 countries. Only 25% of the teaching is done by outside professionals, as the primary faculty is the Nestle senior management.Its providing services for over 30 years. Managers from around the world to learn from senior Nestle managers and from each other. Country managers decide who attends which course. The programs can be broadly divided into two groups: 1. Management courses 2. Executive courses Training and trainer around the world: Local 1. DMBP: Distribution Management Best Practice. Trainer: Anirban Basu, Nestle India. 2. FMBP: Field Management Best Practice. Trainer: Ziaul Hafiz, Nestle Bangladesh. 3. DMBP plus: Distribution Management Best Practice.Trainer: Anirban Basu, Nestle India. Managing Partner: Good to Better. Trainer: Anirban Basu, Nestle India. International 1. SDS: SAR (South Asian Region) Distributor Solution (Distribution Management System), Chennai, India, 2009. 5. 2Findings ; Recommendation Nestle said that from the factory floor to the top management, training at Nestle is continuous. And because it is mainly given by Nestle people, it is always relevant to your professional life. Approach is unique in many ways: * It reflects the company's decentralized nature.Whichever country you are working in, you will be given the knowledge and tools you need to respond to local needs * It encourages you to broaden your horizons, by working with people from many different countries and cultures in the course of your career For international assignment Preliminary Visits Preliminary trip of host country Accept or reject the assignment based on experience Language Training Host country language skills and adjustment: improves expatriate’s effectiveness and negotiating ability, info of host country, social support * Role of English language Knowledge of corporate language: a common company language –English Practical Assistance Adaptation to new environment, assist in relocation 6. Leading/directing: Determin ing what needs to be done in a situation and getting people to do it. Nestle managers at all levels are more with leading and inspiring people to add value to the Company and society rather than with exercising formal authority. This calls for a high personal commitment of each employee and a common mindset geared towards results. In an increasingly dynamic world, leaders face Significant challenges and opportunities.These stem from shifts to new social patterns and unprecedented worldwide competition. Achieving ongoing success requires that each Nestle leader understands the context and capitalizes on it, as described in the following principles: Lead to win †¢ Has built credibility as a result of coherent action, leadership and achievement. †¢ Is able to think from different perspectives and to create a climate of innovation. This implies openness to risk and the possibility of making mistakes, but also the willingness to correct and learn from them. †¢ Believes in the importance of alignment and management of expectations. Has broad interests, a good general Education, responsible behavior as well as a balanced lifestyle. Manage for results †¢ Embraces personal commitment and courage in execution. This includes the capacity and the willingness to take initiatives and risks while maintaining composure under pressure. †¢ Values proactive cooperation in order to create synergies at local, regional and global levels. †¢ Embraces change and is able to implement it and manage its consequences. †¢ Believes in achieving business objectives rooted in compliance and sustainable practices. Grow talent and teams Has a passion for building and sustaining an environment where people have a sense of personal commitment to their work and give their best to promote our Company’s success. †¢ Cares for and develops the leaders of tomorrow through addressing all areas that Allow them to progress in their work and to expand their c apabilities. †¢ Understands the importance of continuous learning and improvement, as well as sharing knowledge and ideas freely with others. †¢ Is committed to giving and receiving honest, accurate and timely feedback, including performance evaluation, in a climate of mutual respect . Believes in the importance of building diverse teams, and promotes the advantages of gender balance. Compete and connect externally †¢ Constantly looks for ways to satisfy our consumers and customers while attracting new ones in unique and compelling ways. †¢ Displays curiosity and open-mindedness as well as a high level of interest in other cultures and lifestyles. †¢ Believes in openness and dialogue with outside stakeholders about future trends in society, technology, consumer habits, and business opportunities. Understands the external impact of our operations and, as a result, proactively seeks to engage and partner with the community, authorities, shareholders and other stakeholders. Strategic leadership To force the businesses to become more efficent To crete a regional manufacturing network To integrate the company ‘s business on a global scale 7. Controlling/monitoring: * Types of Controls 1. Areas of Control 1. Physical resources—inventory management, quality control, and equipment control. 2. Human resources—selection and placement, training and development, performance appraisal, and compensation. . Information resources—sales and marketing forecasts, environmental analysis, public relations, production scheduling, and economic forecasting. 4. Financial resources—managing capital funds and cash flow, collection and payment of debts. Strategic control Structural control Operations control Financial control * The Purpose of Control 2. Control is one of the four basic management functions. The control function, in turn, has four basic purposes. Adapt to environmental change Limit the accumulation of error Contro l helps the organization Cope with organizational complexity Minimize costsSteps of controlling process: Establish standards Measure performance Compare performance against standards Maintain the status quo Correct the deviation Change standards Determine need for corrective action 2 1 4 3 Checking progress against plans. 1. The regulation of organizational activities so that some targeted element of performance remains within acceptable limits. 2. Provides organizations with indications of how well they are performing in relation to their goals. 3. Control provides a mechanism for adjusting performance to keep organizations moving in the right direction. Basic rolesCategory Role Example Interpersonal Figure head Leader Liaison Representing the org. Motivating employees Coordinating activities Informational Monitor Disseminator Spokesperson Scanning industry reports Sending memos Making speech Decisional Entrepreneur Disturbance handler Resource allocator Negotiator Developing new i deas Resolving conflict Examining budgets Pursuing agreements * Interpersonal: roles that involve coordination and interaction with employees. * Informational: roles that involve handling, sharing, and analyzing information. * Decisional: roles that require decision-making. 8.Management skills: * Political: used to build a power base and establish connections. * Conceptual: used to analyze complex situations. A conceptual skill is the ability to imagine the integration and coordination of the parts of an organization – all its processes and systems. A manager needs conceptual skills to see how factors are interrelated, to understand the impact of any action on the other aspects of the organization and to plan long range. * Interpersonal: used to communicate, motivate, mentor and delegate. * Diagnostic: ability to visualize most appropriate response to a situation. Technical: Expertise in one's particular functional area. Technical skills are the knowledge of and ability to us e the processes, practices, techniques or tools of a specialty responsibility area. E. g. accountants, engineers, salespersons, etc. Implementation of policies and strategies * All policies and strategies must be discussed with all managerial personnel and staff. * Managers must understand where and how they can implement their policies and strategies. * A plan of action must be devised for each department. * Policies and strategies must be reviewed regularly. Contingency plans must be devised in case the environment changes. * Assessments of progress ought to be carried out regularly by top-level managers. * A good environment and team spirit is required within the business. * The missions, objectives, strengths and weaknesses of each department must be analyzed to determine their roles in achieving the business's mission. * The forecasting method develops a reliable picture of the business's future environment. * A planning unit must be created to ensure that all plans are consist ent and that policies and strategies are aimed at achieving the same mission and objectives. . Levels of management Most organizations have three management levels: first-level, middle-level, and top-level managers. [These managers are classified in a hierarchy of authority, and perform different tasks. In many organizations, the number of managers in every level resembles a pyramid. Each level is explained below in specifications of their different responsibilities and likely job titles. 9. 1. Top-level managers Consists of board of directors, president, vice-president, CEOs, etc. They are responsible for controlling and overseeing the entire organization.They develop goals, strategic plans, company policies, and make decisions on the direction of the business. In addition, top-level managers play a significant role in the mobilization of outside resources and are accountable to the shareholders and general public. According to Lawrence S. Kleiman, the following skills are needed a t the top managerial level * Broadened understanding of how: competition, world economies, politics, and social trends effect organizational effectiveness. The role of the top management can be summarized as follows – * Top management lays down the objectives and broad policies of the enterprise. It issues necessary instructions for preparation of department budgets, procedures, schedules etc. * It prepares strategic plans ; policies for the enterprise. * It appoints the executive for middle level i. e. departmental managers. * It controls ; coordinates the activities of all the departments. * It is also responsible for maintaining a contact with the outside world. * It provides guidance and direction. * The top management is also responsible towards the shareholders for the performance of the enterprise. 9. 1. 1Middle-level managers Consist of general managers, branch managers and department managers.They are accountable to the top management for their department's function. They devote more time to organizational and directional functions. Their roles can be emphasized as executing organizational plans in conformance with the company's policies and the objectives of the top management, they define and discuss information and policies from top management to lower management, and most importantly they inspire and provide guidance to lower level managers towards better performance. Some of their functions are as follows: * Designing and implementing effective group and intergroup work and information systems. Defining and monitoring group-level performance indicators. * Diagnosing and resolving problems within and among work groups. * Designing and implementing reward systems supporting cooperative behavior. 9. 1. 2. First-level managers Consist of supervisors, section leads, foremen, etc. They focus on controlling and directing. They usually have the responsibility of assigning employees tasks, guiding and supervising employees on day-to-day activities, ensuring quality and quantity production, making recommendations, suggestions, and up channeling employee problems, etc.First-level managers are role models for employees that provide: * Basic supervision. * Motivation. * Career planning. * Performance feedback. Factors that influence a manager to fit in one of the style: * The task that is being undertaken * The traditions of the organization * The type of Labor Force * The size of the group * The personality of the Leader * Personalities * Time 10. The Nestle factories are operating in the region of: 1. Africa 2. America 3. Asia 4. Europe 5. Oceania Being a company dedicated to food from the beginning, Nestle remains ensitive to culinary and eating habits, and responds to specific nutritional problems, whilst also setting and matching new trends such as growing out-of-home consumption and caring about the wellbeing of its consumers. * Zone Asia, Oceania and Africa ; 6. 6% organic growth, strong performance in most emerging market s ; Japan continued to suffer deflation but achieved positive RIG, With good performances in Soluble coffee and Chocolate ; China slow due to product exchange in Dairy, but on improving trend ; South Asia, Africa and Middle East amongst the highlights 0. 1Nestle Focus in Bangladesh Nestle is the world's leading Nutrition, Health and Wellness Company. In Bangladesh we have Maggi noodles and soups, breakfast cereal, Nescafe, coffee mate, baby food, milk and a seasoning. However, worldwide we have more than 10000 products in different variants. As of today, we employ over 276,000 people across more than 500 state-of-the-art facilities around the world. But it was never our ambition to be the biggest at what we do – it was our ambition to be the best. That sums up what we mean by Nestle Focus.It means we also appreciate that size and success are nothing without the finer details – such as genuine care for our consumers, a commitment to our people and a wider sense of respo nsibility towards our customers, suppliers and our communities. When you work for us, you'll see the difference that makes at every stage. It will mean becoming part of an organization which can offer you subsidiary of Nestle S. A. whatever you want from your career. Nestle Bangladesh Limited started its first commercial production in Bangladesh in 1994. In 1998. Nestle S. A. ook over the remaining 40% share from our local partner when Nestle Bangladesh became a fully owned Nestle Bangladesh's vision is to be recognized as the most successful food and drink Company in Bangladesh, generating sustainable, profitable growth and continuously improving results to the benefit of shareholders and employees. Our factory is situated at Sripur, 55 km north of Dhaka, the factory produces instant noodles, cereals and repacks milks, soups, beverages and infant nutrition products. Today Nestle Bangladesh Ltd. is a strongly positioned organization.The Company will continue to grow through our poli cy of constant innovation and renovation, concentrating on our core competencies and our commitment to high quality, with the aim of providing the best quality food to the people of Bangladesh. In Bangladesh, Nestle started its operation in 1994 and its factory is situated in Sreepur, Gazipur. Nestle Bangladesh directly employs more than 650 people and more than 1000 people are employed by suppliers and distributors in connection to Nestle. Our products in Bangladesh are Nido, Nescafe, Maggi noodles and soup, breakfast Cereals, Coffee-Mate, Nestea, Nesfruta ,Nesfrappe and many more.Nestle is present around the globe, on all continents, with around 230,000 people working in more in an 84 countries with 466 factories and with sales representatives in at least another 70 countries. Nestle is the world's largest food group, not only in terms of its sales but also in terms of its product range and its geographical presence. Nestle covers nearly every field of nutrition: infant formula, m ilk products, chocolate and confectionery, instant coffee, ice-cream, culinary products, frozen ready-made meals, mineral water etc. Nestle is a focused company, with more than 94 percent of the sales coming from the food and beverage sector.Did you know 3,000 cups of Nescafe are consumed every second? KitKat merited an entry in the Guinness Book of World Records as the world's best-selling chocolate bar with 418 KitKat fingers eaten every second around the world! 10. 2 Selected awards, certifications and rankings * In May 2006, Nestle’s executive board decided to adapt the existing Nestle management systems to full conformity with the international standards ISO 14001 (Environmental Management Systems) and OHSAS 18001 (Occupational Health and Safety Management Systems), and to certify all Nestle factories against these standards by 2010.In the meanwhile a lot of the Nestle factories have obtained these certifications. For instance, Nestle’s three factories in Japan (H imeji factory: Hyogo Prefecture, Shimada factory: Shizuoka Prefecture and Kasumigaura factory: Ibaraki Prefecture) have each obtained ISO standard certifications: ISO14001, ISO 22000 (Food Safety Management Systems) and OHSAS 18001 as of the end of December, 2008. * In 2009, Nestle Waters earned a sixth LEED certification. The certification was given by the U. S. Green Building Council's Leadership in Energy and Environmental Design which the company become its first recipient.It highlights the environmentally conscious elements of the facility which enables them to receive the certification. * Nestle Purina received in 2010 the Malcolm Balding National Quality Award for their excellence in the areas of leadership, customer and market focus, strategic planning, process management, measurement, analysis and knowledge management, workforce focus and results * In September 2011, Nestle occupied 19th position in the Universal’s global ranking of Best Employers Worldwide. Accordin g to a survey by Universal Communications Nestle was in 2011 the best employer to work for in Switzerland. Based on independent research by the Corporate Research Foundation Institute, Nestle (South Africa) has been certified in 2011 as a Best Employer in South Africa. * Nestle USA has been recognized by Business Week magazine as one of the â€Å"Best Places to Launch a Career. † Business Week ranked Nestle USA #25 on their annual list of the best companies for new college graduates to launch their careers. * For the twelfth consecutive year, Fortune Magazine included in 2011 Nestle in their list of The 10 Most Admired Companies in the World. Nestle won in 2011 the Stockholm Industry Water Award for its leadership and performance to improve water management in its internal operations and throughout its supply chain. * The International Union of Food Science and Technology (IUFoST) honored Nestle in 2010 with the Global Food Industry Award. * In May 2011, Nestle won the 27th W orld Environment Center (WEC) Gold Medal award for its commitment to environmental sustainability. * In 2011, Nestle Malaysia won an award of the Association of Chartered Certified Accountants for their Sustainability Reporting. On 19 April 2012, The Great Place to Work ® Institute Canada mentioned Nestle Canada Inc. as one of the '50 Best Large and Multinational Workplaces' in Canada (with more than 1,000 employees working in Canada and/or worldwide). * In April 2012, Nestle obtained an A+ rating from the Global Reporting Initiative (GRI) for their global annual report on Creating Shared Value. To reach A+ the company provided new data in their annual report on a number of criteria such as human rights, diversity and gender, climate change, biodiversity and corruption.Nestle was the first food and Beverage Company to achieve an A+ rating from the GRI for a global sustainability report. * On 21 May 2012, Gartner published their annual Supply Chain Top 25, a list with global supply chain leaders. Nestle ranks 18th in the list. Address: Nestle Bangladesh Ltd. Address: Gulshan Tower, Plot # 31, Road # 53, Gulshan North C/A City:Dhaka Location:Gulshan Phone:+880-2-9882759 Ext-255 Category: Milk Products Produce: For tetra Ltd 9, Prince Street P. O. Box-92032 Oakland, Newlands Nestle consumer service Post box no-11037, Uttra,Dhaka Care line number: 01730637853 0800217777 e-mail:concumer. [email  protected] nestle. com